Amy Recker
Comments
-
Hello Zac, Here is a link to our RGP Employee Access levels doc: https://docs.google.com/document/d/1yktN601ksecbUSPr5qBBMCkBZw7B7pnwAhZO0tnltCo/edit?usp=sharing Amy
-
Official comment
Hello Scotty, No, this feature has not been added to the software. But it has been added to our feature request list for review.
-
Official comment
Hello Heidi, thank you for letting us know about the broken link. We have the online calendar and booking feature gyms use for the yoga classes. If you wanted a member to have a yoga punchcard then...
-
Official comment
Hello Annie, On your POS workstation, please go to Data Entry->Manage->Settings-This Workstation and check the appropriate box to enable the drawer to open- After every transaction? Or only for Cas...
-
Hello Heidi, We now recommend all refunds are processed via the POS window. You can issue a refund using the RETURN button in POS. Then click Tender- you can issue cash/credit card or invoice the m...
-
The default is the touch option. If you want a signature there is the option, but the customer would have to select Type Signature. This was a popular customer request to have the signature default...
-
If you are using the transactional email system, then you can have an invoice emailed to the customers after you process billing. On a member's customer record select the Membership Tab and check t...
-
Official comment
Hello Diane, I have a call scheduled with Sarah on Monday to discuss. But some documents can be created in RGP, and/or Smartwaiver. It depends on what the document looks like as Smartwaiver is an ...
-
Official comment
Hello Scott, sorry for the delay we made an internal change which caused a slight mishap! The internal change was NOT to QB's but to the ticketing/support system and I wanted to clarify my statemen...
-
Hello Jon, I did confirm the behavior as you described for Family members via Data Entry. Thank you for the information and we will get this fixed in the next RGP software update. Until then, pleas...
