We're happy to pass along news that OpenEdge recently released a new Remote Client Manager (RCM) - the software that handles the communication between the credit card reader and OpenEdge. If you’re using OpenEdge and EMV, we highly encourage you to install the update.
IMPORTANT: If you experience any issues with the install, please contact OpenEdge directly. This download comes from our friends at OpenEdge so Rock Gym Pro is unable to troubleshoot or support the RCM software.
How To Update
1) Click on the Install link: https://www.x-charge.com/downloads/files/RCM%20Windows_GA.exe
If you have multiple EMV devices, you will need to install the software on EACH workstation that is connected to an EMV terminal.
2) Restart each workstation after updating.
*** RGP Cloud Customers ***
Be sure to install the software on your LOCAL workstations - not the cloud host.