Online Membership Sales: Overview, Tips, and Strategies

If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. 

Basic Overview of How The System Works:

1) Your customer completes an order for a membership/punch pass online or at your Kiosk.

2) A transaction is generated that is assigned like any other booking in RGP. Your staff can go to Data Entry → View → Online Transactions to see all transactions.

3) The customer is emailed the sales confirmation and, if enabled in Settings, the PDF contract.

4) In Data Entry, the incoming online transaction gets assigned by your staff.

5) A Member Change Request is generated. All details of the transaction will be applied to the membership within Data Entry.
 

* For an online transaction, the customer pays at the time of booking.
* For transactions at your Kiosk, the staff can pull up the unpaid invoice in POS and collect payment at the front desk.

 

Below are a few tips and strategies to help you set up your Membership Offerings as well as links to examples of different ways to display your Offerings.

 

Online Membership Sales System Overview and Set Up
Step-by-step instructions on how to display your Membership Offerings on your website. Instructions include a short video tutorial on how to set up the Membership Matrix pricing

Learn More

 

Multiple Membership Options for Purchase on Your Website and Kiosk
Depending on how your memberships are configured, you could showcase multiple Offerings for different styles of memberships. E.g.; "Individual Autopay", "Couple's Autopay", and "Family Autopay". Again, depending on your configuration, you also have the ability to combine these Offerings into a single "Autopay" Offering and then bundle your memberships into a single online widget.

See an Example of Website Display

See an Example of Kiosk Display

 


Membership Sales on a Kiosk
Step-by-step instructions on how to display a single Offering on your Kiosk at your facility

Learn How

 


Day/Punch Pass for Purchase on a Kiosk
Step-by-step instructions on how to set up and display a simple priced Offering, like a day or punch pass, on your Kiosk
 

Learn How

 

Online Membership Sales FAQ
Frequently asked questions about the Online Membership Sales System
 

Learn More

 



 

 

 

 

 

 

 

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