Migration Agent Default
Articles
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RGP Cloud Receipt Printer and Cash Drawer Setup
Please follow these steps to configure your receipt printer and cash drawer when you are using RGP Cloud: Install the receipt printer drivers on your local computer. (Nothing needs to be installed...
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OpenEdge and Encryption Standards
In an effort to provide the highest level of security, OpenEdge requires that your browser have a certain level of encryption enabled. If you are using OpenEdge as your credit card processor and a...
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Redeeming a gift card in Point of Sale
If you have a customer with a gift card you can redeem it in the Point of Sale to pay for items, passes or memberships. To get started, click POS to launch the Point of Sale system. Add a cust...
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Deleting a quick button from the POS
If there is a quick button for a product you don’t use you can easily delete it from the POS screen. In the Data Entry main window click Manage and select Quick Buttons to open the Manage Quick...
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Tagging a past due account needing new billing information
If you have a customer with a past due balance who needs updated billing information you can tag their account, excluding the customer from billing until the new information is provided. Dues will ...
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Overview of Rock Gym Pro configuration
Once you install Rock Gym Pro on your front desk and server you will need to configure the software to your facility. Here is a checklist of items to configure: Create an admin profile and change ...
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Overview of adding and managing resources
In addition to event schedules, the Calendar also lets you manage the schedules of resources like a party room, a fitness studio or even your gym hours. On the main calendar window click Manage Sc...
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RGP + Zapier Integration Event Firing Rules
Read these rules very carefully to understand when the specific Zapier events are triggered, and when they are not triggered. Customer.createdFired - Customers created via Data Entry -> Add Custome...
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How to create HTML templates for RGP Transactional Emails with SendGrid
You can use SendGrid HTML email templates for all of your Rock Gym Pro transactional emails. Step 1: Create a SendGrid API Key Log in to your SendGrid account and go to Settings > API Keys Click ...
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RGP Backup Local Process
RGP’s local backup settings need to be configured before scheduling the RGP offsite backup via the Windows Task Scheduler.1) Data Entry > Manage > Maintenance > Backup and Restore Database Click Br...
