Migration Agent Default
Articles
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Editing the profile of a customer in a youth program group
If any information changes for a member of a youth program group, you can change it through the Youth Program Group window without having to go back out to the Data Entry window to look up the cust...
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Importing a Purge List From Your Email Newsletter Management System Into RGP
You will want to regularly clean up your marketing email list to remove bounced email addresses. Once you have a list of email addresses to purge, you can import that list into your Rock Gym Pro da...
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Custom Report: Inventory Turns
Report Description: Generates a report showing turns on inventory, based on a sales period. Average inventory balances are based on a daily average so it is extremely accurate, provided your invent...
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Overview on monthly recurring membership billing
Before you process billing on your selected bill date it’s a good practice to check on Customer Warnings daily or weekly. In the Data Entry main window click View and select Customer List: With War...
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Video - On-Account Sales
How to add transactions to be charged to customer's account at a later date with On-Account Sales Time: 0:59
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Voiding an invoice through the POS History
If necessary you can void a past transaction through the POS History window. Note that this will also void any associated payments. To get started, click POS to launch the Point of Sale system. ...
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Billing ACH customers
US Customers Only- International facilities can use mock/simulated billing for ACH customers Once you have posted dues to the Balance Due tab you can then bill your customers individually or all ...
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Calendar Text Editor not displaying properly?
If you see the Up/Down arrows in your Text Editor, shown below: RGP Cloud: Go to Manage -> Maintenance -> Reset Internet Explorer and restart RGPLocally Hosted RGP, check that:The latest version...
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Setting up employees to share a company punch card
A popular benefit for a business is to buy a single company punch card (for example, with 300 punches) that their employees can then use when they come to your facility. In this article, we will wa...
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Modifying the confirmation text for a completed digital waiver
While default text is provided, when setting up your waiver station you can customize the confirmation text your customer sees to communicate exactly what they should do next. Note that you will ne...
