Andy Laakmann
Comments
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It sounds like you have an internal networking setup issue since it happened from both machines. I can login remotely to investigate and help you get RGP setup, but that requires the support agree...
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Go into Settings -> Discounts and uncheck that requirement.
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Yeah, this is a "safety" feature so you don't accidently add two late fees. Just add the late fee manually in POS (sell the late fee to the customer and invoice their account).
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Enter $0 for the price. It will then prompt at POS (and also consider checking the EXTRA INFO option".
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I hate having the warning removed, because the reality is your staff WILL transpose names. One thought - provide a setting that allows you to make it less "sensitive". For instance, only warn if...
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I actually recommend a different work-flow, and it seems to work well for all gyms: Your staff should immediately add the customer NAMES from the waivers when the customers are atthe front desk, bu...
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Most gyms appreciate this warning because transposed names are a disaster! My guess is you have lots of transcribed names in your database from the import, thus you are getting the warning more fr...
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The is no custom warning feature, but you could easily run a Customer Query (Data Entry) for this. Just run a query for Prepaid Expiration date and Prepaid customer type. For punch cards, run a que...
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I believe you can change this default in Data Entry -> Manage -> Document Management.
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You'll find this is a less expensive and faster option than attempting to print unique membership cards for each customer.
