Steve Ray
Activity overview
Latest activity by Steve Ray-
Steve Ray created a post, Link to POS from Check in
Would it be possible to add a quick link on the Check in screen (customer box on the right, eg next to the 'edit customer' and 'more' boxes) to switch to the POS screen and pre-populate the same pe...
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Steve Ray created a post, Computer issues - unresponsive/freeze
I would be grateful to know if anyone else having issues with computers running RGP freezing on Windows 10 - ie no response from keyboard/mouse? We have a number of PCs that freeze a few times a da...
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Steve Ray created a post, Deathorize a PC account
Hi Andy, Is there a way to deauthorize access to the RGP database from one account on a PC without deleting the access from another account on the same PC? I cant see how to do this from the RGP ...
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Steve Ray created a post, Stock Control
Hi Andy, We are looking at using RGP as our stock control system. I have looked at the 3 variables, and want to understand how they work. 1. Restock pt (min) is presumably the minimum stock level, ...
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Steve Ray created a post, Check Ins. Change the date for multi-gym
Hi There, We operate two sites. We recently had an event at one site to which customers from both sites came (30th Jan). The check ins for those that came were not put through until 5 days later, (...
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Steve Ray created a post, gift card expiry - email reminder
Hi There, Could you let me know if it's possible when selling a gift card to set up an auto email that reminders the customer who have not used their card after a certain amount of time that the gi...
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Steve Ray commented, Hi Andy, please can you advise if there are any issues running RGP on W7pro with software RAID 1. We are setting a 2nd site up, initially we plan to start with a dedicated pc. Alternatively may ad...
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Steve Ray created a post, Struggling for speed, especially with calendar
Hi, we are finding that RGP calendar is running relatively slowly, especially when changing selection of products in the calendar windows or using manage schedule. The question is where is the bot...
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Steve Ray commented, Thanks so much Andy, I will keep you posted if the issue re-occurs. Best regards, John
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Steve Ray commented, Hi Andy, No, the differences were both in the same direction. Day 2 collected was short to sales by £188, day 3 collected was short to sales by £180. Total £388 collected short to sales over the 2 ...