Amy REcker
Comments
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Correct, without inputting any customer billing information into RGP for a customer, there is no way to bill a customer. You could make a note in the customer's view and edit window- and start eac...
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Hello Ryan, Rock Gym Pro will not allow you to add text to the receipt. The feature you are looking for to add your logo on receipt is not supported by Rock Gym Pro. Sorry.
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Yes, we have heard about this situation with the time clock. We will try to get this in an update of Rock Gym Pro. Thank you
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Hello Sophie, The real answer is no, since it's not an actual inventory item. That being said, you could change the product type to Inventory Single and add restock of 10. Each time one is sold, or...
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Hello Andrew, Urban Climb asked a question to Rock Gym Pro a few months ago. I am not sure if they are using the free version, or not. You can give them a call to find out, and let me know! thank y...
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Hello Abby, First question, have you set up your facility with ACHWorks? This is the first step to process billing with a checking or savings account. If you go to: Data Entry->Settings->Manage-Cli...
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Hello Luis, RGP recommends accepting the waiver when the person is in front of you, for various legal reason. If you feel comfortable checking in people ahead of time you can uncheck the auto Cr...
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Hello Abby, Have you thought about signing up for Rock Gym Pro support? If you were signed up, I could login to your computer and go over Rock Gym Pro with you. What is the name of your facility? ...
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Hello, Thank you for choosing RGP to manage your facility. RGP does offer support, which would includes a secure offsite backup of your database. Details for RGP's support can be found here: http:/...
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Hello, Create a local backup file, copy it to the your home computer, then create a *blank* db and install the backup. this should do the "trick".
