Amy REcker
Comments
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Hello Jon, Go to your POS workstation, data entry->Manage->settings- This Workstation tab- Extra Line Feeds After Receipt is defaulted to 7, you can change the number to make your receipts shorter....
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Hello, have you had a chance to look at the Rock Gym Pro Deployment Guide? We list the recommended hardware for RGP. Here is the link: http://www.rockgympro.com/docs/RGPDeployment.pdf
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Hello Joe, When you click on the bill responsible party, you then have to Click on the Blue Member Type up in the right hand corner and select the member to whom you would like to be the responsibl...
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you can query on Purchased products, select product for the youth program group and save email list. Or if you are using subtypes for the youth programs you can query on subtype.
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Yes, you can use the membership cards as gift cards.
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Hello, Amy here with RGP support. A member that is setup as corporate would need to bill via the Entity. What is the name of your facility? I may have a work around, but would prefer to talk to yo...
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Hello, Amy here with RGP support. Are you on RGP support? If so, I can login and take a look at your situation with your computer and RGP. Thank you, Amy 541-316-5747
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Hello Betsy, What is the MySQL pw you are using to connect? To check if the password is correct, as I said, you need to tell me what you are using as your password. You can respond to the email I s...
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You need XP SP 3, Upgrade to XP Service Pack 3 + IE8 and I bet it works. This is a problem with the certificate and SP2. As of 4/11/2014, RGP installed a new SSL certificate as required because of ...
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Hello Mike, Rock Gym Pro (RGP) does offer support in the UK, our hours are M-F 9-5 PST (Seattle, WA). I often set up appointments to remotely login and go over any questions about RGP with our UK s...
