If you need to void out an existing invoice for a customer you can easily do so in the Customer Account window.
- To access the Customer Account window, find the customer in either the Data Entry or POS window and click the Invoice & Payments button.
- Click the Invoices tab.
- Select the invoice you wish to void and click the Void Invoice button. Note that if you void the invoice any associated payments will also be voided.
- Click Yes on the pop up window to confirm the voiding, and then yes again.
- The invoice will now be voided out. To see voided invoices in the Customer Account window check the Show Voided Invoices box. Voided invoices will be indicated as being stricken out.
- Click Close to finish.