If two different reports don’t add up to the same number, it’s important to remember that each report displays different information. This is especially important to keep in mind with payments and sales reports:
- Some reports are based on invoice date, while other reports are based on payment date.
- Some reports show only collected sales, while other reports show both uncollected and collected sales.
For example, the z-out report and the sales report won’t match because the z-out report is based on payment date and only includes collected sales, while the sales report is based on invoice date and includes both collected and uncollected sales.
Each report will have a comment at the top indicating if it uses invoice or payment dates as well as if it includes collected or uncollected sales.