Details on the updates listed below can be found in this Announcement
New Features
- Automated Billing (RGP Cloud Users Only)
- One-Click Billing Launch - Post dues, process CCs and ACH transactions with one click
- Email summaries of ACH responses
- New Billing Option - Retry only past due customers
- Billing decline emails now sent immediately
- Billing transactions shown in POS History for Managers only
- For payments marked as manually declined, staff asked if decline email should be sent
- Predefined Customer Notes
- New Customer Query Conditions
- Option to include archived customers for multigym queries
Improvements
- Staff member names are now shown on Customer Sticky Notes
- When searching for a customer, "Load Related Customers" now also includes punch cards and their related "shared punches".
- Customer tags are now copied as part of a multigym customer transfer
- Multiple Membership Offering improvements
Bug Fixes
- Large attachments from auto emailed report could disrupt the email system - Fixed
- Monthly decline emails could include multiple copies of the same invoice when multiple invoices were paid by the same payment - Fixed
- SendGrid bug that prevented templates from being rendered in certain situations - Fixed
- French decimal comma caused error with packaged products - Fixed
- Product name bug when importing membership offerings from other gyms in a multigym environment - Fixed
- Membership matrix pricing failed to keep changes in some situations - Fixed
- Cannot check-in until date defaulted to past - Fixed
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