v1.1.34668 - Released to All Users on 06/03/2025

What's in this release?

Self Processing Freeze Requests:

We're extremely excited to announce the release of Self Processing Freeze Requests! This is an optional new feature that will allow many of your customers to freeze their EFT memberships without requiring a staff member to manually process the Freeze Request. This tool can eliminate opportunities for staff error, shorten the response time when your customers request membership freezes, and free your staff from repetitive work so they can focus on places where they can make the biggest impact.

Please take a look at the dedicated support article for this new feature to learn more!

Improvements:

• On account sales will now appear in the POS sales history, making it easier to locate these transactions after the fact. 
• We’ve added support for credit cards issued by UnionPay via our integration with Stripe. Please note that this resulted in a modification to our database schema. We’ve added an “AMOUNT_UNIONPAY” column to the payments table.
• The Balances Due tab in Data Entry > Manage > Billing will now remember and maintain sorting order when performing bulk actions. So if, for example, you sort the list by name and then apply a bulk note, the list will stay sorted by name.
• We’ve added an option for “Add Predefined Note” to the list of possible bulk customer actions available from the Balances Due tab in Data Entry > Manage > Billing.
• We’ve added a new replacement field to our Custom Check-in SQL Trigger system. Custom triggers now have access to the customer ID for the “owner” of shared punches used to perform a check-in.
• We’ve added additional checks to email delivery to prevent duplicates. Previously, if the email system was unable to deliver a message, it was possible for a new message to be triggered while the original message was still in the delivery queue waiting to be re-attempted. RGP will now check the delivery queue for duplicate messages when generating new emails to prevent this scenario.

Bug Fixes:

• Fixed a bug that prevented some workstations from accessing paid features RGP.
• Fixed a bug that allowed a z-out report to be generated without logging the responsible staff member.
• Fixed a bug that displayed a staff-facing error if automated email subject lines were longer than expected.
• Fixed a bug that prevented users from printing participant lists from the Calendar’s “View Bookings” tool.
• Fixed a bug that allowed users to accidentally create Customer Queries that generated too many results, causing RGP to slow down or crash.
• Fixed a bug that prevented automated reports from being delivered to some gyms within multi-gym organizations if those databases were temporarily disconnected.
• Fixed a bug that prevented products from being transferred between linked databases in some rare cases.
• Fixed a bug that was causing some calendar offerings to show incorrect availability within online widgets.
• Fixed a bug that could interfere with daily database maintenance if certain kinds of bank account data contained more information than expected.
• Fixed a bug that prevented saving different Customer Quick Configure Templates at different locations for multi-facility users.
• Fixed a bug that caused unexpected outcomes when applying some Customer Quick Configure Templates to staff members.
• Fixed a bug that prevented pre-defined notes added via Customer Quick Configure Templates from alerting before/after specific dates.