Andy Laakmann

1. Community
2. Questions & Answers
3. Internal error when adding notes on customers (AVG Antivirus bug)

Were any Windows updates installed? What Windows OS? Try disabling the antivirus to see if that fixes it. Also try a Windows system restore to BEFORE 6 days ago (you don't lose data, just any new ...

• View comment
• Created August 11, 2015 03:19
• 0 votes

1. Community
2. Questions & Answers
3. Custom Reports

Not really, but with regard to YPG... these links are used to display a complete payment history for each participant of the group... so why the need for a report?

• View comment
• Created August 27, 2015 22:58
• 0 votes

1. Community
2. Questions & Answers
3. Custom Reports

Products can have "membership links" associated them require the salesperson at POS to pick WHO the recipient of these memberships are.... The attribute is the "required # of people" when editing ...

• View comment
• Created August 27, 2015 02:30
• 0 votes

1. Community
2. Bug Reports ARCHIVED
3. Next Bill Date Wrong

That's not a bug. That was the next bill date assigned to the customer sometime prior to Nov 2013. And then that customer was not billed (for reasons probably reflective in the customer history -...

• View comment
• Created August 18, 2015 20:53
• 0 votes

1. Community
2. Questions & Answers
3. How to manage yoga sales (memberships and punch cards)

Honestly, there is no easy solution to support SEPARATE yoga memberships within RGP. The vast majority of rock gyms have moved to all inclusive memberships which is far simpler for staff and custom...

• View comment
• Created September 12, 2015 17:43
• 0 votes

1. Community
2. Questions & Answers
3. Custom Reports

If the owner wants to login and browse YPG herself, setup Google Chrome Remote Desktop. Can't beat free! Super easy to setup. Free. And then she can go to town on whatever investigation she wants...

• View comment
• Created August 28, 2015 00:18
• 0 votes

1. Community
2. Questions & Answers
3. Windows 10

We have no reported issues with Windows 10 and lots of folks using it. I suspect this is a firewall/access issue regarding the MySQL process (which uses port 3306) on the server and your laptop. ...

• View comment
• Created September 08, 2015 16:27
• 0 votes

1. Community
2. Questions & Answers
3. How do I set the printer to only print a receipt at a certain $ amount?

I am not clear on the problem you are having. If your receipt printer is setup properly, and the setting is configured to a minimum dollar amount, no receipts are printed unless the transaction ex...

• View comment
• Created October 04, 2015 00:42
• 0 votes

1. Community
2. Questions & Answers
3. How do I set the printer to only print a receipt at a certain $ amount?

Data Entry -> Manage -> Settings -> Payments and Billing

• View comment
• Created September 15, 2015 03:34
• 0 votes

1. Community
2. Questions & Answers
3. How do I set the printer to only print a receipt at a certain $ amount?

I believe you are not using the integrated credit card processing, correct? If so, that is the root of the confusion. The credit card receipt threshold only applies to integrated credit card pro...

• View comment
• Created October 07, 2015 03:38
• 0 votes