Connecting Additional Workstations to a Locally Hosted RGP Server

This article is intended for facilities using the locally hosted version of Rock Gym Pro (RGP) only. If you are on the cloud-hosted version, please refer to the appropriate documentation for adding seats and accessing your cloud host.

On the locally hosted version of RGP, customers can connect as many computers, referred to as workstations, as they want to their RGP server computer and database. This article outlines how to connect workstations to the RGP Server at your facility.

Prerequisites

Before you begin, you will need the following:

• MySQL Root Password and Encryption Key: Both were created during the initial installation of RGP on your server computer. If you need assistance retrieving these, please contact RGP support at support@rockgympro.com.
• Operating System: The computer must be running Windows 10 or newer. While older versions of Windows may work, they could present issues. No other operating systems are supported.
• Network Configuration: The computer must be on the same network as the RGP server computer, with all network settings configured to allow visibility and file sharing between the workstation and server.
• Remote Connections: If this is your first time adding a workstation to your RGP server, you must complete the steps in the "Enabling Remote Connections for Locally Hosted RGP Servers" support article first.

Step-by-Step Instructions

Step 1: Download RGP
Download the RGP installation file using this link: Rock Gym Pro Software | Download Installed Version

Step 2: Install RGP

• After downloading, run the installer.
• RGP icon shortcuts will be created on your desktop. Double-click any of these icons to launch RGP.
• ODBC Connector Requirement

  • A window will appear indicating that the “ODBC Connector is Required.” It will provide two steps:

    • A link to install the Visual C++ Runtime Library.

    • A link to install the MySQL ODBC connector.
      
      

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Step 3: Install Visual C++ Library

• Although it is marked as optional, it is recommended to install it. Click the link to download the program.
• Once downloaded, double-click the file in your Downloads folder to install it. Follow the prompts to complete the installation.

Step 4: Install MySQL ODBC Connector

• After installing the Visual C++ Library, double-click any RGP icon again to launch the same window.
• Click the link to install the MySQL ODBC connector.
• Download and install it by keeping all default settings.

Step 5: Launch RGP Configure App

• Search for and launch the RGP Configure app.
• In the new window, click Next.
  
  
• Select Database Server Location
  • On the next page, select the option: “I am adding a new workstation to an existing RGP deployment and my database server is running on another computer on my network."
  • Enter the fixed IP address of the server computer. It is highly recommended to use a fixed IP address to avoid connectivity issues. If you do not have a fixed IP, you can enter the server computer name. If unsure, check another workstation's configuration.
    
• Enter MySQL Root Password
  • The username should be root (there by default).
  • Enter the MySQL Root password twice and click Next.
    
• Select Database
  • Choose the option “I already created a Rock Gym Pro database” and select the database from the dropdown menu (it should be the only one available). Click Next.
    
• Enter Encryption Key
  • Enter the Encryption key twice and click Next.
    
• Complete Configuration

  • A message will indicate that the configuration is complete, and a Start button will appear. Click Start.

  • This should launch RGP’s Data Entry, connected to your server.
    

Troubleshooting

If you encounter issues, it may be due to incorrect passwords, network settings preventing connections, or firewalls blocking traffic. For assistance with these issues, consult your tech contacts or IT team.