Andy Laakmann

1. Community
2. Product Requests & Feedback
3. Invoice requirements

Hi - Ultimately for this level of "integration" an API would be the wrong approach. RGP uses a local MySQL database... so if someone was motivated to write their own POS module, the best way would...

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• Created November 10, 2016 13:03
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1. Community
2. Questions & Answers
3. Terminated memberships shown as OK status

The statuses are added each day by the daily maintenance. This should run every morning when you start RGP. Have you confirmed terminated statuses aren't being added on the STATUS tab for their c...

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• Created November 04, 2016 00:54
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1. Community
2. Questions & Answers
3. Using Gift Cards for Bookings

Unfortunately gift cards are not usable in bookings.

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• Created November 12, 2016 01:42
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2. Questions & Answers
3. Event Instructors and multigym

All staff members are available in all databases.

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• Created November 13, 2016 18:54
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2. Questions & Answers
3. Computer issues - unresponsive/freeze

My bet is on your LAN network connection to your server. If your LAN drops and MySQL becomes unreachable at just the right moment, RGP can hang.

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• Created November 21, 2016 13:33
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2. Questions & Answers
3. Data Entry Crashing

Hi - What facility are you? Does this happen on all workstations, or just one? Andy

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• Created November 21, 2016 21:04
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2. Questions & Answers
3. Problems with freezing

Yeah, this is just an unusual situation where he froze/thawed in the same month. You can just go in and void the invoice.

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• Created November 15, 2016 16:26
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2. Questions & Answers
3. Data Entry Crashing

I see nothing in our logs regarding the crashes, which leads me to believe it is in a external component. RGP logs all crashes that happen within its own code. EXACTLY where does it crash? By fin...

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• Created November 21, 2016 22:03
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2. Questions & Answers
3. Data Entry Crashing

Can you take a screenshot of the window BEFORE the crash and then of the crash message and email it to support -at- rockgympro.com please. And you indicate this only started a few days ago, what if...

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• Created November 21, 2016 22:34
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3. Inventory drawn down by more than one product

Question on this - If I were to implement something like this, it would have to behave as the following. I am just brainstorming, no promises yet :) Manage Product - In Edit Product, you would mak...

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• Created December 12, 2016 14:10
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