Amy Recker
Comments
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Right, sorry about that--Any employee can issue a credit/refund at POS and click Invoice Account. It is not necessary to issue a refund/credit via invoices and payments, and as you have experienced...
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Kenneth, Amy here from RGP. If you have a need for a specific video, please let me know as I have made videos for customers, along with various docs, that I'd be happy to share with you. Let me kno...
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When you create a document type via Document management and then want to create a digital doc for belay or lead checks, RGP recommends not using Policy 1 or 2 to check upon acceptance. Why, because...
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if you manually entered in the waivers, on a different date and you have the box ticked in Settings to Auto create new checkins for new customers. Then they may not show up in your query: first con...
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If you would like to schedule a RGP software demo to review the multigym reporting within RGP, please send an email to me, Amy, at amy@rockgympro.com Thank you
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Official comment
Yes, Wilson, with the new online membership offering [OMO] feature you can sell your products online as well as in the gym via an iPad. Here is the information about the new features released in Ja...
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Jim, make the offerings fixed events instead of recurring, then the customers can sign up for all Wednesday night sessions at one time. Amy from Rock Gym Pro you can send me an email: amy @rockgymp...
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No, punch cards are not included as prepaid members. The punch card holders are not included as members in RGP, they are customer type of punch card.
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I'm Amy and I work with Andy and RGP :-) I would be careful with converting Guest to Members for a short period of time. Why? Because this method will skew your membership numbers for all the repor...
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Hello- what OS/iPad are you using and which web browser? I just tested in both Chrome and Safari, and I did not have the same experience. I have an iPad air 2--OS 10.2.1
