If you must use barcodes containing leading letters you will need to set the system to allow them in the main settings. However, RGP does not recommend using a leading letter as manually looking up customers at Check in requires staff to click an extra button.
- In the Data Entry main window click Manage and select Settings to bring up the Configure Settings window.
- Click the Customers tab.
- Under Check In check Barcodes can contain leading letters.
- Click Close to finish.