Training new employees on Rock Gym Pro

While Rock Gym Pro does not have a training or practice mode, here are a few simple ways you can train new employees on Rock Gym Pro without polluting your database:

• Create a handful of “test customers” you can let employees practice on. These customers should represent whatever you use at your facility (punch pass, EFT, etc). Let employees practice adding new punches, extending memberships, freezing and unfreezing these memberships, and adding these customers to classes/events rather than practicing on live members.
• For POS, allow them to complete a transaction but then make sure you void it immediately.
• For check ins, let them check in the test customers; you can then delete the check in from the list on the main Check In screen.

Be sure to check out our collection of Video Tutorials to assist you in training your employees.