Manually Keying in Credit Cards with Stripe Terminal

If you are taking a credit card payment over the phone or having issues connecting to your Stripe Terminal you have the option to manually key in a credit card in the RGP POS. 

Ring up the customer and transaction and click Tender - Alt Key In Credit Card. A Window will pop up where you can manually key in the customer's credit card information. Then click Process Payment. 


You will then see a response if the transaction is successful or declined.

{UK/EU facilities may see a prompt for the customer to authenticate their 3DS prompt from their card/bank - instruct the customer to authenticate then you'll see the approved/declined message}

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